Is a Knowledge Management Assessment Right for You?
Knowledge management can be daunting and time consuming. While many organizations understand the value knowledge management brings, many face challenges in developing the initial plan and implementing the plan to create, share, use, and manage knowledge and information company wide.
A KM Assessment helps organizations understand where their knowledge management efforts stand in comparison to industry standards and identify next steps to get to the maturity level they wish to achieve.
A Knowledge Management Assessment could be right for you if:
You lack the in-house expertise to develop your own Knowledge Management strategy:
Gain specialized knowledge and expertise from an experienced KM professional who can offer recommendations and help identify KM strengths and weaknesses.
Your organization is experiencing extensive document and knowledge proliferation and struggles to manage the increased volume of information:
Work with a KM professional to evaluate your current knowledge management strategy and receive recommendations that can make the greatest impact towards your business goals.
You struggle with retaining and transferring knowledge as employees leave or move within the organization:
Understand where information gaps lie and gain insights to capture, store and share valuable knowledge.
Your team spends excessive time searching for information or duplicating efforts:
Gain insights as to where to start and potential next steps for creating a centralized knowledge repository to make it easier for employees to store, access, share and collaborate on documents.
You are concerned about the potential disruption a loss of information could cause in your organization and need to mitigate risks effectively:
Learn how to implement a knowledge management framework to help your organization reduce operational risks.
Your organization wants to adopt a KM system but is unsure of where to start or how to do it:
Gain insight into getting started with knowledge management best practices and receive recommendations on creating a plan for how to migrate content to a KM system.
Your organization needs help with UX design, taxonomies, and/or document storage strategies:
Receive recommendations on building and implementing a KM system.
FAQs
Frequently Asked Questions
A complete Knowledge Management Maturity Model will have a maturity scale associated with it and will serve as the basis for conversations with the customer to evaluate the current and desired state. The maturity model measures the following components:
Creation and Preservation
Storage, Organization and Retention
Sharing and Distribution
Transfer and Succession Planning
Culture and Adoption
Security and Compliance
Technology and Infrastructure
Strategy and Governance
We begin the KM assessment process with a discovery meeting to understand your organization’s specific needs and goals. This meeting allows us to gather information about your current knowledge management practices and challenges. The next step is information gathering. Here, we perform a thorough evaluation of your existing knowledge management practices, processes and systems. This includes identifying strengths, weaknesses, and areas for improvement.
Then, we compile our findings and create an assessment report that shows your organization’s maturity level and recommendations for next steps to work toward the desired level of maturity. We also conduct a presentation to walk you through the report and answer any questions you may have.
The pace of KM adoption varies among organizations and industries. Companies in the technology sector and those undergoing digital transformation are typically quicker to adopt advanced KM practices, given their need to manage rapidly evolving knowledge. In contrast, industries that are more traditional and less knowledge-intensive may be slower to adopt KM practices.
What to expect from a strategic partnership with WIN Technology
Understanding Fit
Our process is collaborative from the start. As we discuss your expectations, we communicate openly, and we keep the promises we make.
Understanding Needs
Through our discovery process, we seek to build an accurate understanding of your needs so that a sound and mutually understandable promise can be made.
Right-Sizing the Effort
The elements of your proposal are refined as your needs become clear. This ensures alignment on the anticipated value of what we commit to deliver to you.
Proving Competency
As we engage in the project, we monitor and discuss status, performance, changes and improvements through our established delivery and communication practices.
Partnering for the Future
Throughout our partnership, as we keep the promises we have made to you, we enrich the value of services with a continuous focus on practical next steps.