Skip to main content

IT Maturity Assessment

What is an IT Maturity Assessment?

An IT Maturity Assessment is an objective assessment of an organization’s operational maturity. These assessments are designed to help organizations understand their day-to-day IT activities and establish goals tailored to their needs and priorities.  

Key components of an IT Maturity Assessment from WIN measure:

Organizational Readiness

  • IT Organizational Structure: Provides insight into the ability of your IT team to work together towards its goals, their individual functions and the connections between them.   
  • Key Individuals: Gauges overall workload, resource availability, and skills of the IT team to support organizational objectives.  
  • Industry Benchmarks: Offers a comparison of IT spending, budgeting, and organizational structure to organizations in corresponding industries.  

Workflow Design and Management

  • Infrastructure and Operations: Appraises the ability of your IT infrastructure team to deliver outcomes founded on processes, practices, organizational structures, skills and knowledge.
  • Analytics and Reporting: Evaluates use of reporting and related processes to understand impacts on business value areas such as increased productivity, clarity in communications, data accuracy, and timeliness of informed decision making.  
  • Development Team: Assesses the effectiveness of practices applied to managing applications including project management methodology, DevOps and CI/CD practices. 
  • Cybersecurity and Data Management: Compares and scores current security practices against cybersecurity frameworks to identify gaps in cyber defenses and empower improvements.  
  • Business Continuity and Risk Management: Examines your current practices at a high level to identify any high value, low complexity areas that may immediately improve your risk profile.  

Technology Fitness

  • Infrastructure: Evaluates the logical and physical components of your infrastructure to include systems and tools in use, presence of technical debt, use of standardization, and other aspects of your IT infrastructure necessary to support your business goals.  
  • Cybersecurity and Data Management: Examines the logical and physical components of your cybersecurity architecture. 
  • Applications and Application Architecture: Assesses the maturity of application architecture for key business applications including presence of technical debt, modernness of environment and presence of automated workflows and integration. 

*While most clients take advantage of WIN’s comprehensive IT Maturity Assessment, clients have the option to select any number of components, choosing to perform some or all components of the assessment. 


Frequently Asked Questions

Maturity models assist with understanding the level of capabilities and competencies ranging from non-existent to optimized. It’s a powerful way to understand where your organization sits in the range and how to think about what each next step of maturity may involve. It’s a non-judgmental method to describe where you are and make some prioritized decisions about where you may want to improve.  

While the IT assessment will take a few hours of your time, its findings could save you many hours in the upcoming years. When organizations undergo the assessment, they discover ways to improve efficiency and gain real business value.   

An IT maturity assessment can offer insights into operational inefficiencies and security risks and discover opportunities for cost savings. It can also aid in creating a roadmap for improving IT capabilities, optimizing processes and business-IT alignment.  

The structure of our assessment looks at the interaction of people, process, and technology. Clients utilize the insights from the assessment to:  

  • Build a shared understanding of the good-better-best spectrum 
  • Prioritize of IT performance improvement 
  • Help the board of directors and executives understand how investments in IT could improve organizational results 

Most of our clients express that clarity is the initial value gained which then leads to secondary value areas. In many instances, our clients do not have a clear vision of what “best” looks like in a good-better-best framework. They may be happy with staying at “good” or incrementally improving from one level to another.  However, without anything to compare against and model towards, these decisions are made more challenging. Once there is clarity on the current state of the IT environment, priorities on improvement can be aligned to business strategy.

The comprehensive IT Maturity assessment will outline your organization’s current IT maturity level, identify areas for improvement and provide actionable recommendations to help get you to the level of maturity you wish to be.  

RELATED Resources

IT Maturity Model: How It Can Save Your Company Time, Resources and Expenses

Managed IT Services

Co-Managed IT Services

Working With Us

What to expect from a strategic partnership with WIN Technology

Understanding Fit

Our process is collaborative from the start. As we discuss your expectations, we communicate openly, and we keep the promises we make.

Understanding Needs

Through our discovery process, we seek to build an accurate understanding of your needs so that a sound and mutually understandable promise can be made.

Right-Sizing the Effort

The elements of your proposal are refined as your needs become clear. This ensures alignment on the anticipated value of what we commit to deliver to you.

Proving Competency

As we engage in the project, we monitor and discuss status, performance, changes and improvements through our established delivery and communication practices. 

Partnering for the Future

Throughout our partnership, as we keep the promises we have made to you, we enrich the value of services with a continuous focus on practical next steps.