How an IT Diagnosis Led to Improved IT Costs and Operational Efficiency
WIN recently partnered with a leading not-for-profit health insurer in Wisconsin. Their services have grown to reach active-duty and retired military personnel, seniors, and families in Wisconsin, across the U.S., and around the world.
This resulted in unsatisfactory customer experiences and loss of sales due to downtime from the unstable network; impacts to worker productivity due to interruption of connectivity to the data centers; and challenges in managing and monitoring multiple connectivity providers and connection types across company sites.
After analyzing the situation, our network engineering team identified SD-WAN with a cellular backup as the most efficient solution. SD-WAN provided the client with cost-effective connectivity in difficult to reach areas that could easily be scaled for growth. The cellular backup meant business critical applications would continue to operate during outages. In addition, with 24×7 monitoring of all devices and connections provided by WIN Technology, the client could focus fully on managing their business.