Professional Services could be a great solution for you if you are looking to free up your IT staff, improve business operations, enhance your cybersecurity or support company growth and innovation.
Professional IT Services could be right for you if:
Your IT staff lacks the breadth of skills and expertise necessary to design, build and implement essential solutions for your organization
Partner with a team of experts and allow them to design and implement a custom-tailored IT project that meets your organization’s needs and requirements.
Your organization lacks the technical resources to successfully deliver projects to completion
Partner with an IT Services provider to gain access to the technical resources you need without the capital investment required to purchase and maintain them.
You experience frustration trying to understand project status and budget
Work with a project manager to ensure your project stays on task, within budget and meets acceptance criteria.
Your IT staff is so busy “keeping the lights on” that they are unable to focus on core business activities
Gain time to focus on core business initiatives by handing time consuming IT projects over to a team of experts, allowing your staff to focus on revenue generating initiatives.
FAQs
Frequently Asked Questions
The high level workflow includes Discovery, Proposal Development-Delivery-Refining, SOW Development-Delivery-Finalization, SOW Acceptance, WIN Internal Kickoff, Client Kickoff, Project Delivery Phases, and Project Acceptance-Closure.
The WIN Internal Kickoff is a critical step where the Project Manager is assigned and steps in to coordinate activities including, assigning other resources to the team, ensuring that procurement actions have started, and communicating with the client about start date.
The Client Kickoff meeting is facilitated by the Project Manager to introduce the project and prepare both your team and ours for success. Throughout the project, regular communications between your team and ours will keep your project on track and within budget. End of project hypercare ensures acceptance criteria have been met and the project is successfully handed off to your organization, or into our Managed IT Services activities.
WIN’s Professional IT Services are designed to stand alone or run alongside Managed IT Services. We’d be delighted to engage with you in either approach. As we partner together in the discovery and proposal phases, we need to be mindful of who is procuring certain licenses, cloud services, etc., since there is an obligation for support to run through whomever does the procurement. We’ll be sure to cover this with you appropriately so there are no surprises.
Yes! In the vast majority of our Professional IT Services engagements, our clients also enjoy better pricing on hardware, licenses, cloud services, etc., than they could obtain on their own. However, if you are able to attain better pricing than WIN, we are also happy to form and deliver the project as labor only.
What to expect from a strategic partnership with WIN Technology
Understanding Fit
Our process is collaborative from the start. As we discuss your expectations, we communicate openly, and we keep the promises we make.
Understanding Needs
Through our discovery process, we seek to build an accurate understanding of your needs so that a sound and mutually understandable promise can be made.
Right-Sizing the Effort
The elements of your proposal are refined as your needs become clear. This ensures alignment on the anticipated value of what we commit to deliver to you.
Proving Competency
As we engage in the project, we monitor and discuss status, performance, changes and improvements through our established delivery and communication practices.
Partnering for the Future
Throughout our partnership, as we keep the promises we have made to you, we enrich the value of services with a continuous focus on practical next steps.
