Considerations of Modern AI Tools for Business
The last few years have seen a flurry of news and marketing around generative AI. So much so that many organizations are considering the use...
Endpoint Privilege Management (EPM) Best Practices for Mid-Sized Companies
In today’s digital landscape, where cyber threats loom large and data breaches are a constant concern, safeguarding sensitive information has become paramount for businesses of...
Unveiling the Backbone: IT Infrastructure in Digital Transformation
Digital Transformation, the enabler for innovation, connectivity and security Digital Transformation is a strategic business imperative, promising enhanced efficiency, agility, and customer-centricity. At its core,...
Three Password Best Practices for 2024
Passwords are critical to almost everything done online. Choosing and managing hard-to-hack passwords may seem inconvenient but there are some simple ways to make them...
Why Onboarding Matters for Managed Services
Why onboarding should be approached as a professional services project engagement The selling phase is over, the decision is made, and the real relationship begins....
Business Continuity Plans: 25% of Companies Do Not Re-open After a Disaster
In today’s constantly changing business environment, the need for effective business continuity planning (BCP) cannot be overstated. In fact, about 25% of companies that experience...
What does IT Asset Management mean?
IT Asset Management (ITAM) is a multi-phase process that includes the planning, acquisition, deployment, management and disposal of technology products. IT Asset Management also involves...
What is Patch Management and why is it Important?
Patch management (or patching) simply means keeping an organization’s various IT systems such as hardware, software, and network infrastructure up to date. However, it’s much...
Creating Alignment with a Background of Obviousness
I was first introduced to the term “Background of Obviousness” a few years ago by an Executive Coach named Chalmers Brothers. As a successful author,...
VDI: Is It Right for Your Organization?
First, what is VDI Management and how does it work? Virtual desktop infrastructure (VDI) management is the process of hosting desktop environments on a central...
Cybersecurity frameworks: How to avoid being part of the 86% of companies who have suffered cyberattacks
Businesses today, especially Small-Medium Businesses (SMBs), are facing more cybersecurity challenges than ever. This includes ransomware, phishing, supply chain, cloud and IoT threats. Percentage of...
Looking for a Managed Services Provider (MSP)?
Here are Three Critical Factors to Consider Choosing the right Managed Service Provider (MSP) is a big decision. That first step can determine the long-term...