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Managed IT Services

Are Managed IT Services Right for You?

Managed IT Services could be a great solution for you if you are looking to free up company resources, improve IT operations, enhance security or support business growth and innovation.  

Managed IT Services Could be Right for You if:

Your IT team is stretched, and company resources are too limited to hire additional IT staff

Have IT professionals available when you need them 24x7x365 without having to hire and manage a full-time IT team.  

Your staff can handle day-to-day IT tasks but need additional expertise for more complex IT projects

Allow your staff to focus on the tasks they do best by taking advantage of our team’s specialized skills and knowledge to address IT tasks and challenges.  

Managing IT distracts your organization from focusing on core business initiatives

Enable your team to concentrate on their primary job functions and strategic initiatives by handing the management and maintenance of IT over to a Managed Services Provider.    

You experience network downtime and IT outages

Implement a service that offers proactive monitoring, rapid issue resolution, and disaster recovery to minimize downtime and ensure business continuity.  

Your Employee Users are Dissatisfied

Your employee user experience will improve with greater systems availability and accelerated time to resolution when issues do arise.

It is Difficult to Prioritize Cybersecurity Efforts

Implement robust security measures including firewalls, data encryption, cybersecurity awareness training and intrusion detection to protect your data and reduce risks.  

FAQs

Frequently Asked Questions

Yes! We have worked with clients of all sizes. The most important aspect of fit is whether or not the client views information technology as a strategic component to enabler business success. Those that view information technology as strategic are a better fit for WIN because of how we deliver value. Designing, building, and maintaining IT infrastructure that delivers business value carries a cost structure that is not well aligned to the most cost-conscious. In our early conversations with new clients, we share minimum engagement estimates along with our value proposition to help them gauge interest in continuing the conversation. 

WIN can fully manage any of the following services:  

  • Server Management 
  • Network Management 
  • Endpoint Management 
  • Help Desk Support 
  • VDI Management 
  • Hosted Infrastructure Management 
  • Cloud Management 
  • Cybersecurity Management 
  • SD-WAN 
  • Hardware Procurement & Management 

WIN assists its clients in a variety of growth scenarios including organic business growth, expansion via new locations or branches, mergers and acquisitions, technology modernization or expansion, and maturation of risk management. We’ve helped clients get their IT infrastructure caught up to their growth surges, as well as plan and implement for anticipated growth cycles. 

Managed IT Services also support a client’s efforts to standardize their infrastructure design and deployment to help enable scalability and business growth.   

No, we do not take an all-or-nothing approach when we partner with clients. When you partner with us, we work with you to design a solution that is tailored to your needs, regardless of whether that includes just one or multiple services from WIN. In addition, if you decide later on that you would like us to expand into other areas of your technology stack, we would be happy to do that. 

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Working With Us

What to expect from a strategic partnership with WIN Technology

Understanding Fit

Our process is collaborative from the start. As we discuss your expectations, we communicate openly, and we keep the promises we make.

Understanding Needs

Through our discovery process, we seek to build an accurate understanding of your needs so that a sound and mutually understandable promise can be made.

Right-Sizing the Effort

The elements of your proposal are refined as your needs become clear. This ensures alignment on the anticipated value of what we commit to deliver to you.

Proving Competency

As we engage in the project, we monitor and discuss status, performance, changes and improvements through our established delivery and communication practices. 

Partnering for the Future

Throughout our partnership, as we keep the promises we have made to you, we enrich the value of services with a continuous focus on practical next steps.